ABOUT JOHN NIELSEN
John Nielsen is the founder and director of the Communication Skills Training and Development Center in Hayward, Ca. He is a Licensed Mediator and coach as well as having been an ordained pastor for 23 years at Community of Grace Church also located in Hayward, CA. John is a recovered alcoholic and drug addict and he has been drug and alcohol free for 35 years. Before John’s recovery and spiritual journey, which started in 1987, he was a successful businessman having built a multi million dollar business which he sold in 1984 (Through John’s life experience he has touched thousands of lives with the hope of grace and restoration). For over 25 years John has been equipping business owners, teams and leaders in the art of communication, collaboration and conflict resolution.
Books on effective communication skills abound. This one is refreshingly different because it integrates Nielsen’s work with recovery support group programs, explores the “relationship between extremely low self-esteem and communication skills,” and emphasizes being assertive. The expected charts, worksheets, questionnaires, and glossaries of industry jargon cover classic communication topics, such as active listening, body language, nonverbal cues, and how to give and receive feedback. The brilliance lies in the clear and insightful self-assessment exercises on how to separate feelings from self-talk, be assertive and not aggressive, handle pressure, increase self-awareness, and practice self-aware, active listening and feedback.
Nielsen is a pastor, a recovered alcoholic and drug addict, and an experienced facilitator of recovery programs with a gift for rendering the complex simple. Practical examples sift the murk of cloudy communication, such as how does one feel, think, and react when hearing a nearby siren, receiving a generous gift, being yelled at by the boss or called stupid, getting interrupted, or experiencing traffic delays? Incisive self-assessments and straightforward definitions of key concepts (such as passive-aggressive vs. assertive behaviors) guide the reader through the fog toward healthy self-talk, better dialogue with others, improved listening skills, and collaborative interactions. For instance, to improve listening skills, one can observe an order-taker at a fast-food chain, where profit depends on accurately hearing what the customer wants.
Nielsen takes tried and true communications techniques and applies a loving touch, which amplifies self-assessment of personality quirks, baggage, and unhealthy self-talk as well as ways to cope with them. His skill in prying open personal obstacles to successful communication shines. An appendix and entertaining line drawings foster comprehension, as do clear chapter goals, objectives, and summaries.
Programs
Communication Skills
Healthy Relationships
Communication Skills
60 hours of process driven training's designed to help you develop and enhance your communication skills.
Team Dynamics
Healthy Relationships
Communication Skills
Whether it be team building or conflict resolution learn and develop proven processes for bringing teams together for purpose.
Healthy Relationships
Healthy Relationships
Healthy Relationships
Whether it be premarital, couples counseling/coaching or mediation, learn how to navigate through complex situations successfully.
Mediation
Personal Development
Healthy Relationships
Where decisions are not made for you, but rather we will work with you to come to your own decisions.
Personal Development
Personal Development
Personal Development
Through the use of self evaluation in multiple forms and life coaching, allow us to guide you to a successful outcome.
Train the Trainer
Personal Development
Personal Development
We have a variety of processes available to train your leaders to get the most out of your teams with purpose.
Webinars
Webinars
Webinars
Webinar video conferencing focuses on high end technology for virtual, full featured meetings that allows the highest level of interaction among participants.